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        Twilio Verify Logs are not Viewable in the Console for a Subset of Customers

        Incident Report for Twilio

        Resolved

        The Issue affecting Twilio Verify logs has been resolved and the product is operating normally at this time.
        Posted Mar 24, 2021 - 16:34 PDT

        Monitoring

        Twilio Verify Logs are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
        Posted Mar 24, 2021 - 16:06 PDT

        Update

        We are addressing the issue where Twilio Verify API logs are not viewable in the console for a small number of our customers. We expect to provide another update in one hour or as soon as more information becomes available.
        Posted Mar 24, 2021 - 15:38 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Twilio Verify. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Mar 24, 2021 - 15:14 PDT
        This incident affected: ACCOUNT SECURITY (Verify).