Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
Increased errors for Chat and Flex
Incident
Report for Twilio
Resolved
Our engineers have deployed a fix for the increased failures in our Chat and Flex products. All systems are operating normally.
Monitoring
Our engineers have deployed a fix for the increased failures in our Chat and Flex products. We are actively observing recovery and will update as soon as we have more information.
Identified
Our engineers have identified the cause of increased failures in our Chat and Flex products. We are actively working on this issue and will update as soon as we have more information.
Update
Our engineers have identified increased failures when logging in to Flex. We are actively working on this issue and will update as soon as we have more information.
Investigating
Our monitoring systems have detected a potential issue regarding Taskrouter and Flex. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (Flex Application Platform) and PROGRAMMABLE CHAT.