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        Intermittent Delivery with Verify In United Arab Emirates

        Incident Report for Twilio

        Resolved

        The issue affecting intermittent delivery with Verify in United Arab Emirates affecting all users that does not have their own sender ID towards the country has been resolved, and the service is functioning normally at this time.
        Posted Aug 08, 2023 - 17:22 PDT

        Monitoring

        We have started seeing recovery for intermittent delivery with Verify in United Arab Emirates affecting all users that does not have their own sender ID towards the country. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Aug 08, 2023 - 16:55 PDT

        Investigating

        We are investigating intermittent delivery with Verify in United Arab Emirates affecting all users that does not have their own sender ID towards the country. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Aug 08, 2023 - 16:06 PDT

        Identified

        The issue causing intermittent Delivery with Authy 2FA In United Arab Emirates has been identified. We are actively working to resolve the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Aug 08, 2023 - 15:55 PDT
        This incident affected: ACCOUNT SECURITY (Verify).