SMS Delivery Delays to US Cellular in the United States From a Subset of Shortcodes

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to US Cellular in the United States from a subset of shortcodes. This incident has been resolved.

Posted Dec 14, 2023 - 15:58 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to US Cellular in the United States from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 14, 2023 - 13:57 PST

Update

We are still experiencing SMS delivery delays when sending messages to US Cellular in the United States from a subset of shortcodes. Our engineers are continuing working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 14, 2023 - 12:50 PST

Update

We are still experiencing SMS delivery delays when sending messages to US Cellular in the United States from a subset of shortcodes. Our engineers are continuing working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 14, 2023 - 10:50 PST

Investigating

We are experiencing SMS delivery delays when sending messages to US Cellular in the United States from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 14, 2023 - 09:50 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America).