Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery reports delays to multiple networks in the US from a subset of short codes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery report delays to multiple networks in the US from a subset of short codes. This incident has been resolved.
      Posted Mar 23, 2024 - 16:01 PDT
      Monitoring
      We are observing recovery in delivery report delays to multiple networks in the US from a subset of short codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 23, 2024 - 14:13 PDT
      Update
      We are still experiencing SMS delivery delays when sending messages to multiple networks in the US from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Mar 23, 2024 - 12:54 PDT
      Update
      We are experiencing SMS delivery delays when sending messages to multiple networks in the US from a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Mar 23, 2024 - 11:54 PDT
      Investigating
      Our monitoring systems have detected a potential issue affecting SMS Delivery reports delays to multiple networks in the US from a subset of short codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Mar 23, 2024 - 11:46 PDT
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).