Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Verify - High Latencies Observed for create/check verifications

        Incident Report for Twilio

        Resolved

        We are no longer experiencing latencies with Verify for create/check verifications. This incident has been resolved.
        Posted Dec 12, 2025 - 09:05 PST

        Update

        We have started seeing recovery for latencies with Verify for create/check verifications. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 12, 2025 - 07:44 PST

        Update

        We have started seeing recovery for latencies with Verify for create/check verifications. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 12, 2025 - 06:44 PST

        Monitoring

        We have started seeing recovery for latencies with Verify for create/check verifications. We will continue to monitor to ensure a full recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 12, 2025 - 05:44 PST

        Investigating

        We are investigating high latencies with Verify for create/check verifications. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Dec 12, 2025 - 04:35 PST
        This incident affected: ACCOUNT SECURITY (Verify).