SMS Delivery Delays to Appalachian Networks in the US

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Appalachian Networks in the US. This incident has been resolved.

Posted Jun 20, 2024 - 10:12 PDT

Monitoring

We are observing recovery in SMS delivery times when sending messages to Appalachian Networks in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 20, 2024 - 08:27 PDT

Update

We are still experiencing SMS delivery delays to Appalachian Networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Jun 20, 2024 - 01:03 PDT

Update

We are still experiencing SMS delivery delays to Appalachian Networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jun 19, 2024 - 17:06 PDT

Update

We are still experiencing SMS delivery delays to Appalachian Networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jun 19, 2024 - 13:19 PDT

Update

We are still experiencing SMS delivery delays to Appalachian Networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 19, 2024 - 11:15 PDT

Investigating

We are experiencing SMS delivery delays to Appalachian Networks in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 or as soon as more information becomes available.

Posted Jun 19, 2024 - 10:35 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).