Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to Claro Network in Colombia
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS Delivery Delays to Claro Network in Colombia. This incident has been resolved.
      Posted May 07, 2024 - 13:45 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to Claro Network in Colombia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 07, 2024 - 11:55 PDT
      Update
      We are investigating an issue causing outbound SMS delivery delays when sending to Claro Network in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted May 07, 2024 - 11:12 PDT
      Investigating
      We are investigating an issue causing outbound SMS delivery delays when sending to Claro Network in Colombia. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted May 07, 2024 - 11:04 PDT
      This incident affected: CARRIER NETWORK (SMS, Latin America).