Data Sync Delays in Flex Insights

Incident Report for Twilio

Resolved

We are no longer experiencing any issue with Data Delays in Flex Insights. This incident has been resolved.

Posted Dec 22, 2022 - 11:27 PST

Monitoring

We are observing recovery of Data Sync Delays in Flex Insights. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 22, 2022 - 09:16 PST

Update

Our Engineers have identified the root cause of Data Sync Delays in Flex Insights and working to fix it. While they continue to work on it, we shall provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 22, 2022 - 05:23 PST

Identified

Our Engineers have identified the root cause of Data Sync Delays in Flex Insights. Meanwhile, they continue to work on it, we shall provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 22, 2022 - 03:29 PST

Investigating

Our monitoring systems have detected a potential issue with Data Delays in Flex Insights. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 22, 2022 - 02:54 PST

This incident affected: FLEX (Flex Insights).