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        Inbound Calls Failing to a subset of Mexico phone numbers from Guadalajara and Mexico City

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Apr 08, 2020 - 07:59 PDT

        Investigating

        We are experiencing a subset of calls failing intermittently to a subset of Twilio Mexico DIDs for Guadalajara (+5233, +5232) and Mexico city region (+5255). Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Apr 08, 2020 - 01:50 PDT
        This incident affected: CARRIER NETWORK (Voice, Latin America).