Experiencing Proxy 500 API Errors

Incident Report for Twilio

Resolved

Proxy is now operating normally. This incident is now resolved.

Posted Feb 14, 2023 - 10:48 PST

Update

We will continue monitoring issue with Proxy 500 API Errors. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 14, 2023 - 09:14 PST

Monitoring

Proxy is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 14, 2023 - 07:19 PST

Update

We are still investigating an issue with Proxy throwing 500 API errors. Our Engineering Team is actively working on the issue. We will update in 1 hour or as soon as we get more information.

Posted Feb 14, 2023 - 06:55 PST

Investigating

Our monitoring systems have detected a potential issue with Proxy 500 API Errors. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 14, 2023 - 05:58 PST

This incident affected: FLEX (Flex Application Platform, Flex Insights) and PROXY.