We are observing successful SMS delivery for US short codes to small regional US carriers. We will continue to monitor to ensure a full recovery.
Posted Mar 26, 2020 - 22:03 PDT
Update
We further checked that we are experiencing SMS delivery delays when sending messages to small regional US carriers with a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Please refer below list of carriers: RINA Union Wireless West Central Wireless Bluegrass Cellular Illinois Valley Cellular Inland Cellular Nex Tech Communications Limitless Mobile (formerly Immix) Cellcom Cellular One of East Central Illinois (ECIT) - DECOMMISSIONED Alaska Communications Systems (ACS) GCI Comm (General Communications Inc. in AK) Thumb Cellular Chat Mobility NW Missouri Cellular Panhandle Wireless (aka PTCI) Viaero Wireless MTPCS Cellular One (aka Cellone Nation) Duet IP SouthernLinc SRT Communications Copper Valley Telecom Mid-Rivers Communications Carolina West ASTAC (Arctic Slope Telephone Cooperative Association) Cordova Telephone Cooperative Inc dba Cordova Wireless Pine Belt Shelcomm, Inc. Standing Rock
Posted Mar 26, 2020 - 21:14 PDT
Investigating
We are experiencing SMS delivery delays when sending messages to NewCell in the USA with a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Posted Mar 26, 2020 - 20:05 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).