SMS Delivery Delays When Sending to El-Salvador Digicel (706-02)

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays when sending SMS to El-Salvador Digicel (706-02). This incident has been resolved.

Posted Mar 13, 2021 - 18:30 PST

Monitoring

We are observing recovery in delivery delays when sending SMS to El-Salvador Digicel (706-02). We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 13, 2021 - 18:08 PST

Update

We are still experiencing delivery delays when sending SMS to El-Salvador Digicel (706-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Mar 13, 2021 - 07:59 PST

Update

We are still experiencing delivery delays when sending SMS to El-Salvador Digicel (706-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Mar 12, 2021 - 23:58 PST

Update

We are experiencing delivery delays when sending SMS to El-Salvador Digicel (706-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Mar 12, 2021 - 20:05 PST

Update

We are experiencing delivery delays when sending SMS to El-Salvador Digicel (706-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.

Posted Mar 12, 2021 - 18:08 PST

Investigating

We are experiencing delays in receiving message delivery reports when sending SMS to El-Salvador Digicel (706-02). Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 12, 2021 - 16:55 PST