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Twilio Services
Issues related to Twilio’s Software
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      Scheduled maintenance
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      SMS Delivery Failure & Delivery Report Delays to China Telecommunication Networks in China
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures and delivery report delays to China Telecommunication Networks in China. This incident has been resolved.
      Posted Nov 25, 2024 - 23:08 PST
      Monitoring
      We are observing successful SMS delivery to China Telecommunication Networks in China. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 25, 2024 - 22:31 PST
      Update
      We are still experiencing SMS delivery failure and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 25, 2024 - 05:04 PST
      Update
      We are still experiencing SMS delivery failure and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 24, 2024 - 05:04 PST
      Update
      We are still experiencing SMS delivery failure and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 23, 2024 - 05:14 PST
      Update
      We are still experiencing SMS Delivery Failure & Delivery Report Delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 22, 2024 - 13:22 PST
      Update
      We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 22, 2024 - 05:15 PST
      Update
      We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 22, 2024 - 01:17 PST
      Update
      We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 21, 2024 - 23:18 PST
      Investigating
      We are experiencing SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 21, 2024 - 22:18 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).
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