Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Failure & Delivery Report Delays to China Telecommunication Networks in China

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures and delivery report delays to China Telecommunication Networks in China. This incident has been resolved.
        Posted Nov 25, 2024 - 23:08 PST

        Monitoring

        We are observing successful SMS delivery to China Telecommunication Networks in China. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 25, 2024 - 22:31 PST

        Update

        We are still experiencing SMS delivery failure and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 25, 2024 - 05:04 PST

        Update

        We are still experiencing SMS delivery failure and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 24, 2024 - 05:04 PST

        Update

        We are still experiencing SMS delivery failure and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 23, 2024 - 05:14 PST

        Update

        We are still experiencing SMS Delivery Failure & Delivery Report Delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Nov 22, 2024 - 13:22 PST

        Update

        We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Nov 22, 2024 - 05:15 PST

        Update

        We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 22, 2024 - 01:17 PST

        Update

        We are continuing to experience SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 21, 2024 - 23:18 PST

        Investigating

        We are experiencing SMS delivery failures and delivery report delays to China Telecommunication Networks in China. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 21, 2024 - 22:18 PST
        This incident affected: CARRIER NETWORK (SMS, APAC).