We have fully investigated the Inbound Message delay issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
Posted Jan 27, 2025 - 04:19 PST
Update
We are experiencing message delays to a subset of Twilio Switzerland Phone Numbers. Customers may experience latency in receiving SMS messages from various mobile networks in Switzerland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jan 27, 2025 - 03:26 PST
Investigating
Our monitoring systems have detected a potential issue with Programmable Messaging. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jan 27, 2025 - 03:11 PST
This incident affected: CARRIER NETWORK (SMS, Europe).
