SMS Delivery Delays to US Sprint

Incident Report for Twilio

Resolved

Our monitoring has shown continued successful delivery to these destinations.

Posted Jun 30, 2019 - 13:10 PDT

Monitoring

We are seeing recovery and will continue monitoring.

Posted Jun 30, 2019 - 12:15 PDT

Update

Based on further monitoring, we have observed similar delays to US Virgin Mobile handsets as a part of this incident.

Posted Jun 30, 2019 - 11:52 PDT

Investigating

We are experiencing delays in delivering SMS messages from a subset of US shortcodes to US Sprint handsets. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 30, 2019 - 11:26 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).