Inbound Call Failures to a Subset of Twilio Germany Phone Numbers

Incident Report for Twilio

Resolved

The issue affecting inbound calls to Twilio Germany phone numbers has been resolved, and the service is functioning normally at this time.

Posted Dec 03, 2024 - 00:34 PST

Monitoring

We have started seeing recovery for inbound calls to Twilio Germany phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 22:40 PST

Update

The issue causing inbound call failures to Twilio Germany phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 20:40 PST

Update

The issue causing inbound call failures to Twilio Germany phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 16:52 PST

Investigating

The issue causing inbound call failures to Twilio Germany phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 02, 2024 - 14:50 PST

Identified

The issue causing inbound call failures to Twilio Germany phone numbers has been identified. We are actively working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 02, 2024 - 13:50 PST

This incident affected: CARRIER NETWORK (Voice, Europe).