Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      On Call Engineers are Monitoring an issue with Lookup
      Incident Report for Twilio
      Resolved
      The issue affecting intermittent 500 errors with Lookup has been resolved, and the service is functioning normally at this time.
      Posted Sep 19, 2023 - 13:58 PDT
      Monitoring
      We have started seeing recovery for intermittent 500 errors with Lookup. We will continue to monitor to ensure a full recovery.
      We expect to provide another update in 30 minutes or as soon as more information becomes available.
      Posted Sep 19, 2023 - 13:28 PDT
      Identified
      Our engineers have identified the issue with Lookup and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 19, 2023 - 13:15 PDT
      Investigating
      Our monitoring systems have detected a potential issue with Lookup. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 19, 2023 - 13:06 PDT
      This incident affected: ACCOUNT SECURITY (Lookup).