Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        On Call Engineers are Monitoring an issue with Lookup

        Incident Report for Twilio

        Resolved

        The issue affecting intermittent 500 errors with Lookup has been resolved, and the service is functioning normally at this time.
        Posted Sep 19, 2023 - 13:58 PDT

        Monitoring

        We have started seeing recovery for intermittent 500 errors with Lookup. We will continue to monitor to ensure a full recovery.
        We expect to provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 19, 2023 - 13:28 PDT

        Identified

        Our engineers have identified the issue with Lookup and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 19, 2023 - 13:15 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Lookup. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 19, 2023 - 13:06 PDT
        This incident affected: ACCOUNT SECURITY (Lookup).