US inbound calls are completing normally. All systems operational.
Posted Oct 04, 2016 - 09:08 PDT
Monitoring
Inbound traffic to US numbers has been restored. We will keep monitoring until confirmed full resolution with our carrier partner.
Posted Oct 04, 2016 - 08:43 PDT
Update
We are seeing partial recovery of US inbound traffic
Posted Oct 04, 2016 - 08:33 PDT
Identified
We have confirmed with our carrier partner a major service outage in the US. At this point of time, a large part of inbound Toll Free calls and approximately 50% of inbound calls to numbers in United States are not able to reach Twilio. We are working towards identifying ETA of service recovery.
Posted Oct 04, 2016 - 08:18 PDT
Investigating
We are investigating a drop in inbound USA toll free voice traffic.
Posted Oct 04, 2016 - 08:01 PDT
This incident affected: ELASTIC SIP TRUNKING (Origination), PROGRAMMABLE VOICE (PSTN, Client Web, Client Mobile), and PHONE NUMBERS.
