Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics
        Degraded inbound USA voice traffic
        Incident Report for Twilio
        Resolved
        US inbound calls are completing normally. All systems operational.
        Posted Oct 04, 2016 - 09:08 PDT
        Monitoring
        Inbound traffic to US numbers has been restored. We will keep monitoring until confirmed full resolution with our carrier partner.
        Posted Oct 04, 2016 - 08:43 PDT
        Update
        We are seeing partial recovery of US inbound traffic
        Posted Oct 04, 2016 - 08:33 PDT
        Identified
        We have confirmed with our carrier partner a major service outage in the US. At this point of time, a large part of inbound Toll Free calls and approximately 50% of inbound calls to numbers in United States are not able to reach Twilio. We are working towards identifying ETA of service recovery.
        Posted Oct 04, 2016 - 08:18 PDT
        Investigating
        We are investigating a drop in inbound USA toll free voice traffic.
        Posted Oct 04, 2016 - 08:01 PDT
        This incident affected: ELASTIC SIP TRUNKING (Origination), PROGRAMMABLE VOICE (PSTN, Client Web, Client Mobile), and PHONE NUMBERS.