The incident has been resolved and Virtualagent Dialogflow Cx Integration is operating normally at this time.
Posted Oct 02, 2023 - 16:00 PDT
Update
The incident has been resolved and Virtualagent Dialogflow Cx Integration is operating normally at this time.
Posted Oct 02, 2023 - 15:59 PDT
Update
Virtualagent Dialogflow Cx Integration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 02, 2023 - 15:29 PDT
Monitoring
Virtualagent Dialogflow Cx Integration is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
Posted Oct 02, 2023 - 14:59 PDT
Identified
Our engineers have identified the issue with Virtualagent Dialogflow Cx Integration and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Oct 02, 2023 - 14:28 PDT
Investigating
We are investigating a service interruption with Virtualagent Dialogflow Cx Integration. We expect to provide another update in 30 min or as soon as more information becomes available.
Posted Oct 02, 2023 - 13:58 PDT
This incident affected: PROGRAMMABLE VOICE US1 (Dialogflow US1).