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        SMS & MMS Delivery Delays To Altice Network In United States of America

        Incident Report for Twilio

        Resolved

        We are no longer experiencing MMS/SMS delivery delays when sending messages to Altice Network In United States of America. This incident has been resolved.
        Posted Oct 12, 2025 - 16:30 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Altice Network In United States of America. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 12, 2025 - 14:30 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 12, 2025 - 13:19 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 12, 2025 - 05:20 PDT

        Update

        We are continuing to experience SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 12, 2025 - 01:24 PDT

        Update

        We are experiencing SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 11, 2025 - 23:32 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Altice Network In United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
        Posted Oct 11, 2025 - 22:21 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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