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        A2P 10DLC Delivery Delays to T-Mobile

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending A2P 10DLC messages to T-Mobile. This incident has been resolved.
        Posted May 04, 2022 - 19:32 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending A2P 10DLC messages to T-Mobile. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 04, 2022 - 17:37 PDT

        Update

        We are experiencing SMS delivery delays when sending A2P 10DLC messages to T-Mobile. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 04, 2022 - 16:37 PDT

        Investigating

        Our monitoring systems have detected a potential issue with A2P 10DLC messages to T-Mobile. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 04, 2022 - 16:21 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America).