Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        On Call Engineers Are Investigating an Issue With SMS Delivery Delays to Claro Network in Brazil

        Incident Report for Twilio

        Resolved

        We have fully investigated the SMS delivery delays to Claro Network in Brazil issue triggered by our automated alert, and it was determined that this is the same incident on existing one. We'll post the status updates here: https://status.twilio.com/incidents/733prt2v9jcv
        Posted Oct 21, 2023 - 22:46 PDT

        Investigating

        Our monitoring systems have detected a potential issue with SMS delivery delays to Claro network in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Oct 21, 2023 - 22:39 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
        ← Current Status Powered by Atlassian Statuspage