SMS Delivery Delays to Orange and Play Network in Poland

Incident Report for Twilio

Resolved

We are no longer seeing SMS delivery delays when sending messages to Orange and Play Network in Poland. This incident has been resolved.

Posted Nov 13, 2024 - 20:33 PST

Monitoring

We have observed a recovery from the SMS delivery delays when sending messages to Orange and Play Network in Poland. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 13, 2024 - 18:43 PST

Update

We are experiencing SMS delivery delays when sending messages to Orange and Play Network in Poland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Nov 13, 2024 - 16:13 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Orange and Play Network in Poland. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Nov 13, 2024 - 15:14 PST

This incident affected: CARRIER NETWORK (SMS, Europe).