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        Canada Account Security Service Partner Maintenance

        Scheduled Maintenance Report for Twilio

        Completed

        The scheduled maintenance has been cancelled.
        Posted Dec 08, 2025 - 12:45 PST

        Scheduled

        Our service partner is conducting a planned maintenance from 09 December 2025 at 23:00 PST until 10 December 2025 at 03:00 PST. During the maintenance window, there could be intermittent API request failures for the following carrier and country: Bell Canada.



        Impacted Products: Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Legacy Identity MatchAndAttributes, Lookup SIM Swap
        Posted Dec 02, 2025 - 13:36 PST
        This scheduled maintenance affected: CARRIER NETWORK (Verify Silent Network Auth, Lookup Identity Match, Lookup Line Type Intelligence [Twilio API], Lookup SIM Swap).
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