SMS Delivery Failures to Claro Network Domican Republic

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Claro network in Dominica Republic. This incident has been resolved.

Posted Feb 09, 2021 - 04:26 PST

Update

We are observing successful SMS delivery to Claro network in Dominica Republic. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 09, 2021 - 02:28 PST

Monitoring

We are observing successful SMS delivery to Claro network in Dominica Republic. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 09, 2021 - 02:02 PST

Update

We are experiencing SMS delivery failures when sending to Claro network in Dominica Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 09, 2021 - 00:44 PST

Update

We are experiencing SMS delivery failures when sending to Claro network in Dominica Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 08, 2021 - 22:44 PST

Investigating

We are experiencing SMS delivery failures when sending to Claro network in Dominica Republic. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 08, 2021 - 21:45 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).