Whatsapp Media Message Delivery Errors

Incident Report for Twilio

Resolved

The issue affecting WhatsApp media message delivery has been resolved and it is operating normally at this time.

Posted Jun 16, 2026 - 13:06 PDT

Monitoring

The issue affecting WhatsApp media message delivery has shown improvement, we will keep monitoring for 2 hours.

Posted Jun 16, 2026 - 11:17 PDT

Update

We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may still experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

Posted Jun 16, 2026 - 10:56 PDT

Update

We are aware of elevated error rates affecting WhatsApp media message delivery. Customers may experience failures when sending media messages. Our team is actively investigating the root cause. We will provide another update as soon as more information becomes available.

Posted Jun 16, 2026 - 09:50 PDT

Investigating

Our monitoring systems have detected a potential issue with WhatsApp. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

Posted Jun 16, 2026 - 09:42 PDT

This incident affected: PROGRAMMABLE MESSAGING (Messaging Channels).