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        User Authentication Identity SNA Missing Redirects for Odido T-Mobile in Netherlands

        Incident Report for Twilio

        Resolved

        The incident has been resolved and User Authentication Identity for Odido T-Mobile in the Netherlands is operating normally.
        Posted Apr 10, 2026 - 07:10 PDT

        Update

        We have observed a recovery in User Authentication Identity for Odido T-Mobile in the Netherlands and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 10, 2026 - 05:16 PDT

        Monitoring

        We have observed a recovery in User Authentication Identity for Odido T-Mobile in the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 10, 2026 - 03:11 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Apr 09, 2026 - 23:47 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Apr 09, 2026 - 12:16 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Apr 08, 2026 - 23:46 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Apr 08, 2026 - 07:46 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is actively working towards a resolution. We will share the next update within 16 hours, or sooner if additional information becomes available.
        Posted Apr 08, 2026 - 07:44 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 07, 2026 - 23:45 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Apr 07, 2026 - 23:34 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 07, 2026 - 19:44 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Apr 07, 2026 - 19:23 PDT

        Update

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Orido T-Mobile in Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Apr 07, 2026 - 17:30 PDT

        Identified

        Twilio customers may be experiencing User Authentication Identity SNA missing redirects for Odido T-Mobile in the Netherlands. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Apr 07, 2026 - 16:23 PDT
        This incident affected: CARRIER NETWORK (Verify Silent Network Auth).