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Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Issue for Registered Chinese Templates Towards China Telecom
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delays in sending messages to the Registered Chinese Templates to China Telecom. This incident has been resolved.
      Posted May 20, 2020 - 14:35 PDT
      Monitoring
      We are observing recovery for registered Chinese Templates to China Telecom. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
      Posted May 20, 2020 - 12:50 PDT
      Update
      We continue to investigate into this issue.
      Posted May 20, 2020 - 09:40 PDT
      Update
      We are observing potential delivery issues for registered Chinese Templates Towards China Telecom. Our engineers are working with our carrier partner to resolve the issue. We will post further updates here as information becomes available.
      Posted May 20, 2020 - 08:51 PDT
      Investigating
      We are observing potential delivery issues for registered Chinese Templates Towards China Telecom. Our engineers are working with our carrier partner to resolve the issue. We will post further updates here as information becomes available.
      Posted May 20, 2020 - 08:37 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC) and PROGRAMMABLE MESSAGING (SMS).
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