SMS Delivery Delays To Digicel Network In Haiti

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Digicel Network In Haiti. This incident has been resolved.

Posted Dec 06, 2024 - 13:41 PST

Monitoring

Our monitoring shows overall improvement when sending messages to Digicel Network In Haiti. We will continue monitoring the networks to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 06, 2024 - 11:40 PST

Update

We continue experiencing SMS delivery delays when sending messages to Digicel Network In Haiti . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 06, 2024 - 10:35 PST

Update

We continue experiencing SMS delivery delays when sending messages to Digicel Network In Haiti . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 06, 2024 - 08:48 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Digicel Network In Haiti . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 06, 2024 - 07:58 PST

This incident affected: CARRIER NETWORK (SMS Long Code, North America).