SMS Delivery Report Delays to Entel Network in Peru

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Entel network in Peru. This incident has been resolved.

Posted Apr 10, 2025 - 21:34 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Entel network in Peru. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 10, 2025 - 19:41 PDT

Update

We continue to investigate the issue causing delays in receiving message delivery reports when sending SMS to the Entel network in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 10, 2025 - 17:50 PDT

Update

We are experiencing delays in receiving message delivery reports when sending SMS to the Entel network in Peru. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 10, 2025 - 16:51 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery report delays to the Entel network in Peru. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Apr 10, 2025 - 16:50 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).