SMS/MMS Short Code Delivery Delays to Sprint

Incident Report for Twilio

Resolved

We are no longer seeing SMS/MMS delivery delays on Sprint from Twilio Short Codes. This incident has been resolved.

Posted Jun 09, 2020 - 13:17 PDT

Update

We have observed that these delays were affecting both MMS and SMS delivery delays on Sprint from Twilio Short Codes. We continue to see recovery and will monitor to ensure a full recovery.

Posted Jun 09, 2020 - 12:27 PDT

Monitoring

We are observing a recovery in SMS delivery delays on Sprint from Twilio Short Codes . We will continue to monitor to ensure a full recovery.

Posted Jun 09, 2020 - 12:10 PDT

Investigating

We are experiencing SMS delivery delays on Sprint from Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Jun 09, 2020 - 11:59 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America, MMS Short Code, North America).