Delays on Voice Transcriptions

Incident Report for Twilio

Resolved

The issue affecting Voice Transcription services has been resolved, and the service is functioning normally at this time.

Posted Jul 03, 2024 - 16:18 PDT

Monitoring

We are observing recovery in delays that were previously impacting Voice transcription. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 03, 2024 - 15:04 PDT

Investigating

Our monitoring systems have detected a potential issue with Voice Transcriptions. Our engineering team has been alerted and is actively investigating. We will in 1 hour or as soon as we have more information.

Posted Jul 03, 2024 - 14:02 PDT

This incident affected: PROGRAMMABLE VOICE (Recording Transcriptions).