We are no longer experiencing MMS/SMS delivery failures to Telefonica network in Mexico via subset of short codes. This incident has been resolved.
Posted Jun 29, 2024 - 06:52 PDT
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Telefonica network in Mexico via subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Jun 29, 2024 - 04:56 PDT
Investigating
We are experiencing SMS delivery failures to Telefonica network in Mexico via subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Posted Jun 29, 2024 - 04:02 PDT
This incident affected: CARRIER NETWORK (SMS Short Code, North America).
