SMS Delivery Delay & Failure To Sercomtel Network In Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays & failures to Sercomtel Network in Brazil. This incident has been resolved.

Posted Dec 04, 2024 - 15:32 PST

Monitoring

We are no longer observing SMS delivery delays & failures to Sercomtel Network in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 04, 2024 - 13:50 PST

Update

We continue to experience SMS Delivery Delay & Failure To Sercomtel Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 04, 2024 - 05:58 PST

Update

We continue to experience SMS Delivery Delay & Failure To Sercomtel Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 04, 2024 - 02:03 PST

Update

We continue to experience SMS Delivery Delay & Failure To Sercomtel Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 04, 2024 - 00:01 PST

Investigating

We are experiencing SMS Delivery Delay & Failure To Sercomtel Network In Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1X hour or as soon as more information becomes available.

Posted Dec 03, 2024 - 23:09 PST

This incident affected: CARRIER NETWORK (SMS, Latin America).