SMS delivery delays and non-deliveries to Multiple MTN Networks across African countries

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Jan 19, 2020 - 17:59 PST

Monitoring

We are observing recovery in message delivery delays and non-deliveries towards the MTN network. Our team is continuously monitoring the service and will provide an update as soon as we have more information

Posted Jan 19, 2020 - 17:04 PST

Investigating

We are observing message delivery delays and non-deliveries towards the MTN network in African countries. At the moment this issue is affecting the following countries: Nigeria, Ghana, Rwanda, Cameroon, Benin, Uganda and Sudan. MTN have identified the issue and are working towards restoring service as soon as possible. We will provide an update as soon as we have additional information or updates.

Posted Jan 19, 2020 - 14:24 PST