Elevated 500s for Video REST API

Incident Report for Twilio

Resolved

From 10:44 PM through 11:13 PM Pacific time we experienced an elevated rate of 500 series responses to the Programmable Video REST API. Our engineers have fixed the issue, and the service is operating normally again.

Posted Apr 10, 2020 - 23:20 PDT

Investigating

We are currently investigating an elevated rate of HTTP 500 series responses to Programmable Video REST API requests. Our engineers are working on the issue. We’ll post further updates as more information becomes available.

Posted Apr 10, 2020 - 23:05 PDT

This incident affected: PROGRAMMABLE VIDEO (Group Rooms, Peer-to-Peer Rooms).