SMS Delivery Failures to K-Cell Network in Kazakhstan

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to the K-Cell network in Kazakhstan. This incident has been resolved.

Posted Feb 18, 2024 - 19:39 PST

Monitoring

We are observing recovery in SMS delivery failures to K-Cell Network in Kazakhstan. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 18, 2024 - 17:39 PST

Update

We are continuing to investigate SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Feb 18, 2024 - 13:36 PST

Update

We are continuing to investigate this issue, experiencing MMS/SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 18, 2024 - 11:46 PST

Update

We are experiencing MMS/SMS delivery failures to K-Cell Network in Kazakhstan. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 18, 2024 - 11:00 PST

Investigating

We've become aware of a potential issue with SMS Delivery Failures to K-Cell Network in Kazakhstan. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 18, 2024 - 10:49 PST

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).