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        Status Callback Degradation Towards Bouygues France

        Incident Report for Twilio

        Resolved

        This incident has been resolved.
        Posted Nov 20, 2019 - 01:43 PST

        Monitoring

        A fix has been implemented and we are monitoring the results.
        Posted Nov 20, 2019 - 01:17 PST

        Investigating

        We are experiencing delays in receiving status callbacks for messages sent towards the Bouygues network in France; actual delivery of messages are unaffected. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
        Posted Nov 19, 2019 - 23:11 PST
        This incident affected: CARRIER NETWORK (SMS, Europe).
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