Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to U-Mobile in Malaysia

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delays when delivering to U-Mobile in Malaysia. This incident has been resolved.
        Posted Jun 22, 2020 - 00:36 PDT

        Monitoring

        We are observing successful SMS deliveries to U-Mobile in Malaysia for the last 5 minutes. We will continue to monitor to ensure a full recovery.
        Posted Jun 21, 2020 - 23:03 PDT

        Update

        We are continuing to work with our carrier partner to resolve the issue. We will provide further updates as more information becomes available.
        Posted Jun 21, 2020 - 22:38 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to U-Mobile in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
        Posted Jun 21, 2020 - 22:17 PDT
        This incident affected: CARRIER NETWORK (SMS, APAC).