A2P 10DLC Campaign Registration Delays

Incident Report for Twilio

Resolved

The delays in A2P 10DLC Campaign registration have been resolved, and services are operating normally at this time.

Posted Apr 05, 2024 - 11:26 PDT

Monitoring

We are observing recovery regarding the issue causing degradation while updating A2P 10DLC Campaign registrations and have identified the root cause. We anticipate providing another update in 2 hours or as soon as more information becomes available.

Posted Apr 05, 2024 - 09:19 PDT

Update

We are experiencing degradation while updating A2P 10DLC Campaign registrations and are aware of the root cause. Please pause on updating A2P 10DLC Campaign registrations until the issue has been resolved. New Campaign registrations can proceed as expected. We expect to provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 04, 2024 - 21:18 PDT

Identified

We are experiencing degradation while updating A2P 10DLC Campaign registrations and are aware of the root cause. Please pause on updating A2P 10DLC Campaign registrations until the issue has been resolved. New Campaign registrations can proceed as expected. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Apr 04, 2024 - 13:29 PDT

Update

We are experiencing delays in A2P 10DLC Campaign registration and are investigating the issue. We will provide another update in 2 hour, or as soon as more information becomes available.

Posted Apr 04, 2024 - 11:24 PDT

Investigating

We are experiencing delays in A2P 10DLC Campaign registration and are investigating the issue. We will provide another update in 1 hour, or as soon as more information becomes available.

Posted Apr 04, 2024 - 10:29 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).