One way audio on inbound calls to +813 Tokyo numbers

Incident Report for Twilio

Resolved

All services are operating normally.

Posted Feb 13, 2018 - 04:37 PST

Update

Our engineering team is continuing to work with our carrier partner to resolve the issue. We'll post another update in 2 hours.

Posted Feb 13, 2018 - 02:59 PST

Update

Our engineering team is continuing to work with our carrier partner to resolve the issue. We'll post another update in 2 hours.

Posted Feb 13, 2018 - 01:01 PST

Update

We are continuing to work with our carrier partner to resolve the issue. We will post another update in 1 hour.

Posted Feb 12, 2018 - 23:59 PST

Investigating

Our engineering team is investigating an issue resulting in one way inbound audio to +813 Tokyo numbers. We are working with our carrier partners to resolve the issue. Another update will be provided in 1hr.

Posted Feb 12, 2018 - 23:00 PST

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1).