Inbound SMS Delivery Issues to Philippines

Incident Report for Twilio

Resolved

We are no longer experiencing Inbound SMS delivery issues to Twilio Philippines numbers. This incident has been resolved.

Posted Oct 02, 2020 - 06:36 PDT

Monitoring

We are observing successful Inbound SMS delivery to Twilio Philippines numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 02, 2020 - 05:39 PDT

Update

We continue to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 02, 2020 - 04:41 PDT

Investigating

We are experiencing Inbound SMS delivery issues to Twilio Philippines numbers. We are working with our carrier partners to resolve the issue. We expect to provide an update in 1 hour or as soon as more information becomes available.

Posted Oct 02, 2020 - 03:37 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).