Inbound call failures in Taiwan

Incident Report for Twilio

Resolved

The issue affecting Taiwanese phone numbers has been resolved.

Posted Sep 13, 2017 - 15:58 PDT

Update

Our carrier partner continues to work on the issue affecting incoming calls to Taiwanese numbers. We will post a new update as soon as we have new information available.

Posted Sep 13, 2017 - 14:33 PDT

Identified

Our provider has confirmed the issue affecting Taiwanese mobile numbers receiving fast busy signal. Currently, there is no ETA for resolution.

Posted Sep 13, 2017 - 11:54 PDT

Investigating

We are experiencing inbound call failures on a large number of +88627 Taiwanese phone numbers.

Posted Sep 13, 2017 - 10:51 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1).