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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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High packet loss for inbound calls to German numbers.
Incident
Report for Twilio
Resolved
The issue is now resolved, traffic is back to normal flow to German numbers with no expected packet loss.
Monitoring
We are observing recovery for the packet loss rate over the inbound calls to German numbers. We will keep monitoring the status and confirm the final solution soon.
Update
Our engineers are still investigating the issue with the underlying carrier. We will provide more information as soon as possible.
Investigating
We are experiencing high traffic packet loss for inbound calls to Germany. our engineers are investigating the issue with the underlying carrier. We will provide more updates as soon as they become available.
This incident affected: CARRIER NETWORK (Voice, Europe).
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