Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      High packet loss for inbound calls to German numbers.
      Incident Report for Twilio
      Resolved
      The issue is now resolved, traffic is back to normal flow to German numbers with no expected packet loss.
      Posted Mar 24, 2020 - 08:18 PDT
      Monitoring
      We are observing recovery for the packet loss rate over the inbound calls to German numbers. We will keep monitoring the status and confirm the final solution soon.
      Posted Mar 24, 2020 - 06:48 PDT
      Update
      Our engineers are still investigating the issue with the underlying carrier. We will provide more information as soon as possible.
      Posted Mar 24, 2020 - 04:23 PDT
      Investigating
      We are experiencing high traffic packet loss for inbound calls to Germany. our engineers are investigating the issue with the underlying carrier. We will provide more updates as soon as they become available.
      Posted Mar 24, 2020 - 02:42 PDT
      This incident affected: CARRIER NETWORK (Voice, Europe).
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