Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays From and To Multiple Networks in the US via Twilio Toll Free Number
      Incident Report for Twilio
      Resolved
      SMS delivery was degraded for 45 minutes between 20:30 and 21:15 Pacific Time on 07/14/2021. During this period, customers may have experienced SMS delivery delays when sending and receiving messages to Multiple Networks in the US via Twilio Toll Free Number. The issue has now been resolved.
      Posted Jul 14, 2021 - 21:26 PDT
      Identified
      We are experiencing SMS delivery delays when sending and receiving messages to Multiple Networks in the US via Twilio Toll Free Number. This is Identified as an Emergency Maintenance by our Carrier partner. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Jul 14, 2021 - 21:10 PDT
      This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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