SMS Delivery Delays from Twilio Longcodes to Rogers Network Canada

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages from Twilio Long codes to Rogers Network Canada. This incident has been resolved.

Posted Jun 02, 2021 - 16:17 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages from Twilio longcodes to Rogers Network Canada. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 02, 2021 - 13:51 PDT

Update

We are experiencing SMS delivery delays from Twilio Longcodes to Rogers Network Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 2 hours or as soon as more information becomes available.

Posted Jun 02, 2021 - 12:12 PDT

Investigating

We are experiencing SMS delivery delays from Twilio Longcodes to Rogers Network Canada. Our engineers are working with our carrier partner to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Jun 02, 2021 - 11:13 PDT

This incident affected: CARRIER NETWORK (SMS Long Code, North America).