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Partial Inbound Call Failures to Sao Paulo Brazil Phone Numbers
Incident
Report for Twilio
Resolved
The issue affecting inbound calls to a subset of Sao Paulo Brazil phone numbers has been resolved, and the service is functioning normally at this time.
Monitoring
We have started seeing recovery for inbound calls to a subset of Sao Paulo Brazil phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to observe partial inbound call failures to a subset of Sao Paulo Brazil phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to observe partial inbound call failures to a subset of Sao Paulo Brazil phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing partial inbound call failures to a subset of Sao Paulo Brazil phone numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with inbound calls to Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Latin America).
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