Help Center Unavailable

Incident Report for Twilio

Resolved

Issues with Help Center (https://help.twilio.com/) have been resolved and Help Center is operating normally at this time.

Posted Mar 11, 2024 - 12:37 PDT

Monitoring

Help Center (https://help.twilio.com/) is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Mar 11, 2024 - 12:07 PDT

Investigating

We are investigating issues with the Help Center (https://help.twilio.com/). Customers will see an error on the landing page and are unable to access ticket history. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 11, 2024 - 11:44 PDT

This incident affected: TWILIO PLATFORM (Customer Support Center).