On Call Engineers are Investigating an issue with US and CA Emergency Address Registration and Unregistration

Incident Report for Twilio

Resolved

Our monitoring systems do not detect any errors from our third party emergency services provider. We are no longer experiencing failures for emergency address registration/unregistration.

Posted Dec 06, 2024 - 16:04 PST

Monitoring

US and CA emergency address registration and unregistration are now operating normally. We will continue to monitor for system stability. We'll provide another update in 15 minutes or as soon as more information becomes available.

Posted Dec 06, 2024 - 15:49 PST

Update

Our monitoring systems have detected a potential issue with our emergency services third party provider. Our engineering team has been alerted and is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 06, 2024 - 13:52 PST

Update

We are investigating an issue with US and CA emergency address registration and unregistration . We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 06, 2024 - 12:53 PST

Investigating

Our monitoring systems have detected a potential issue with US and CA emergency address registration and unregistration. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 06, 2024 - 12:39 PST

This incident affected: TWILIO PLATFORM (Other).